The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We recommend replacing at around 6 months after purchase.
Many customers find it is still in excellent condition even after a year or more, but it will vary based on your location (humidity levels) and how often you use it.
Flour, salt, coconut oil, cream of tartar, food coloring and edible fragrance.
Non-toxic, Contains Wheat.
Edible fragrance? What's that?
We have different ways to make our dough smell amazing. We use a variety of sources, including: baking flavors, lip balm flavors and essential oils.
If you're not sure about a specific scent, ask us.
Every jar is labeled with its ingredients making gift giving easy.
No, it is for playing only, not eating.
Squishy Dough is made with all edible ingredients, however due to the salt content, it cannot be considered edible. And it tastes super gross.
It takes SO MUCH longer for this dough to dry out compared to store bought. But, If left uncovered, yes it will eventually dry out. The great news is that you can reconstitute dried dough with just water! We even give you instructions how to do it.
Each purchase comes with a Dough Care Card so that you can bring it back to squishable softness if it dries or stiffens.
Oh wait.... that's just an FAQ from my kiddos. :P
Most orders will be made, packaged and ready to ship within 3 -5 business days. Custom orders can take up to 7 business days.
We make dough all the time and most products are well stocked in our studio.
If you're unsure if your order will get to you in time, send us a message. We respond to all inquiries.
DOES NOT CONTAIN
Nuts, Dairy or Soy.
However, it is made in a facility that has all of those items so cross-contamination is possible.
Absolutely! I refund anything over $1. Every single time.
Etsy is great at figuring out shipping, but sometimes it works out cheaper once it goes to the scale, or we can use a Flat Rate Box for multiple items.